Claims Find out where to get help with a commercial or personal insurance claim. Motor Claims The quickest way to get the motor claims process started is to register your claim here. Make a motor claim online Household Claims If you need to make a claim on your Household insurance, we are here to help. Submit your claim details How do I appeal a decision on my claim? To appeal a claim decision you can do so by submitting a complaint - to submit a complaint please see more. See more